How Online Computer Repair Works

Give us a call at (843) 227-9000 to get started now

If you're not sure what's going on with your computer, pick up the phone and ask us. It's free, and we'll tell you what services we offer to help.

Response time

It is our goal to be able to provide service to you immediately. The big companies often take days to schedule your request. If all our technicians are working on other support calls, we will give you a call back usually within 5 minutes. We know you need to get back working again as fast as possible.

Pricing

We pride ourselves on having provided over 25 years of the highest quality computer support at very fair prices. We will discuss your needs and inform you of the price your requested services will cost before we start. We have a standard list of prices for support at lower rates than the retail chain support services. If the call takes longer than expected you will not be charged any more than the agreed price. There are never any surprises.

Connect through the Internet

If a phone call is not enough to solve your problem, we can access your computer directly after you download a piece of software and grant us access.

We diagnose your problem

Once we've been given access, we can run tests to determine the cause of your problem, using patented tools and technologies developed by our parent company SupportSoft.

Get online computer repair

Once we've figured out what's wrong (which is often the hard part), we can use other tools and software to fix the problem. We'll also tell you what we did so you can keep it from happening later or fix it yourself if it does.

Our Services

Comprehensive Problem Resolution: Is something wrong with your computer? Our Solutions Engineers will get to the root of your problem and fix it fast. Call us for a free estimate to fix whatever difficulties you are experiencing.
Network Setup & Troubleshooting: We'll configure, connect and establish secure connections with your PC and home wireless network.
Virus & Spyware Removal: Our Solutions Engineers will quickly identify and remove viruses and other malware that may be harming your PC.
System TuneUp: We will have your computer running faster and more responsively in as little as 15 minutes.
Wireless Security Setup: We'll secure your home network with the latest wireless security precautions.
Secure Your Computer: Safeguard your PC against hackers and software that can steal or destroy your information.
Data Backup Service: Protect your photos, music and other irreplaceable files from being lost or destroyed.
MP3 Player Training & Setup: Learn how to easily transfer, download and organize your digital music and audio books.
Digital Camera Training & Setup: We'll show you how to efficiently download, manage and share your digital photos.
Printer Setup & Troubleshooting: We'll help you troubleshoot, connect and configure your printer.
Windows Vista™ Upgrade Assessment: Get independent advice on how well your current computer will run Windows Vista.

Learn More

Call us now at (843) 227-9000 and get your PC working right.

Our Network Setup & Troubleshooting service puts all the pieces together.

Establishing a secure home network is a daunting task. We'll take the hassle out of setting up your network by implementing the latest security precautions and connecting all of your devices to your wireless router.

Call us today at 1-843-227-9000 for immediate assistance.